Hello I like him to another is out on this podcast for better and more professional English -9 hello Richard, can you hear me in the swing again. He loaded Kinney perfect so I hope you had a great time since we spoke last. Today I would like to talk with you about business meetings, especially if you were the person to chair the meeting so the person that is in charge of organizing and eating and eating jealous nominee tends to structure everything they want to have a plan for everything. How do you judge people from from other countries from the United States etc. etc. difference is there somebody chairing a meeting in English if the character background is not to determine what you say their planning that meeting as well or is it more free freestyle. What is your opinion on that. So the context of business meeting and as Germans to as the English or the American students. They also plan so it's not just to Germans. They plan beforehand before the meeting and so the Patel business plan. The meeting and then do some research if the pump chairperson is not sufficient, or has sufficient knowledge this kind of segment of the business. For example, if there talking in the meeting about performance improvements, goal setting, that you need some research if it's just about feedback and recognition. They don't need to plan or or plan or do excessive research because you actually know the person and you want to kind of relate to with them or to them on a personal level so that you don't need this structure, you know, or as he described from German Chancellor of the German business culture and will… Yes, there would agree that a good plan also helps you to avoid that say this nervous situations, especially if you're not used to sharing meeting or if you chairing the meeting in English for the first time because you changed your job and you're working for a new employer now and now it's your job to get to to organize meetings in English which is a medical plan helps you to reduce your anxiety or your nervous feelings. Yes indeed, on the one hand, if you have a good plan you can exercise before it right. So, on the other hand, if you plan your meeting correctly will will structure or plan your first questions so that you can go through the situation in your mind and then also anticipate first answers or viewpoints of other participants that I think very important because if you chairing a meeting you'd want to be in charge of the meeting. You don't want to let other participants take over the meeting that will just increase your nervousness, so in order to be a serious chairperson, you should plan your first few questions and that anticipate viewpoints of other participants, they will decrease her nervousness and you kind of will be arm will will lead the meeting smoothly for yourself without having to having another spectrum. Okay, so a good plan helps you to not only reduce your nervousness, but also to appear more professional because everybody in this meeting as a lack of time they want to be on a tight schedule so you should also may be from the beginning, clarify the duration of that meeting. Would you agree yes indeed. But there lies a problem. So Fisher said meeting is 40 minutes where you will just talk about the color settings and performance improvement or even get and performance reviews, and your meeting is 10 minutes about the time limit you set there. You're the participants and to be honest in this times where we have meetings be available soon via Microsoft teams and other platforms that come will be angry and you will not PS professional S want to be so setting I would say setting again at 10 and with that agenda. You cannot. If you have sent out the plan, practice it and then just unmentioned number just say all this is just a short meeting or this meeting one go over this. Just don't set time. Just save one go over 12 o'clock or something like that. If other participants take part actively and there's a discussion going on. You just want to say okay now we have a minute or 30 minute minutes. And we want to end the meeting because you have other things you okay what if you find that the meeting becomes too long because there are points that have to be discussed in detail. You won't find a solution. It's like a lot of participants are starting discussions are even arguing together and you feel that the whole meeting kind of gets out of your control. How would you react to that. To be honest with you if you want chairperson and you feel that your business meeting where you may also use a result correctly where people are time and the time constraint and you only have to talk about important things that are important to your business unit and you feel that you're losing control, and we didn't plan very well. You have to be admitted to so that you didn't plan very well. If the meeting is to excessive and people start to talk about that. The Christmas gifts of the children for the children, then you are not chairing the meeting registered participant as chair of the meeting was chairperson you have to take Jeff to be in charge of the meetings of somebody's excessively talking about a point on the XO sheet that is not important. You can just tell the person I'm could you please go and highlight the most important facts for space again. If you are in the business unit or enter in the office environment. You know the people in the office that excessively talk about one point, so you can anticipate their viewpoints. While when you're planning meeting okay thought out. I was not thinking of any amine of the of the agenda topics. I was thinking about a very important topic that causes extreme disharmony because it's a critical point. Let's say for example we have a company that has to decide about giving notice to a couple of employees because of the financial situation that has acute utility COBIT 19 situation and now you have GoToMeeting and the opinions on what is right and what is wrong and what was put under social decision are extremely different and people really start to attack each other like being in the British Parliament. How would you handle such a situation that seems to get out of your control. Even if you have good good plan. Even if you know that you knew in advance that this might happen, but it happens in the way that you have not calculated with so if it's not zooming think you can just mute the people, but if you enter pre-collision 19 era. So then you have to. On the one hand, if it's if it's out of your hand and you just feel that you can't control it, then you just admit yourself that I just can't control the meeting and just enter property on the other hand, if you think you can control it, use emotional intelligence to kind of group that did that diverse ideas into groupings and just find try to let these groups find common community and then argue these two are three points out. Just don't let anybody have their argument to say just tried to leave the argument. If you are feeling that is considered EP argument try to his emotional intelligence and cannot get somewhere where they can agree on certain points if you just have the feeling that you just flush the control of the meeting then you have to be honest to yourself and ended okay so this is also a good strategy. If something's happening that to fill you up. Not well prepared to make it better next time test and the meeting in a professional way and set it for another day so if anything else you think or from your point of view, chairperson of the meeting should take care apart from what we have just mentioned. To be honest with you I think if you plan very well anticipate the NSS anticipate viewpoints and then above all… That is not an ability test that everybody has the ability to read the room to understand which kind of rule by entering what is the mood of the participants little things influence the outcome of the business meeting and I think if you have the ability to read a room, then you should use that ability but but again, that ability is not coming to everybody okay thank you very much protect for these ideas, and inspirational insights into how to chair the meeting and in our next episode I would like to talk with you about how to present the presentation and how to react if somebody is interrupting you criticizing you or using the smart phone all the time while you are trying to present your presentation for today I want to thank you and I wish you a great week. Richard